Feb 05

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IRS Crash Cause Unknown

Froensic Accounting Services IRS CrashThe IRS fixed their computer problems, the cause of outage not yet known.

A little more than 24 hours after the computer crash at the Internal Revenue Service, the problems have been fixed. The IRS on Wednesday afternoon stopped being able to accept electronically filed returns. Some functions of the website stopped working, as well. The problems were resolved Thursday evening.

“IRS teams worked throughout the night and around the clock on this system outage,” IRS Commissioner John Koskinen said in a written statement. “Our processing systems are back in business.

“Taxpayers should see little, if any, impact on their tax returns or refunds,” he added. “We apologize for the inconvenience this caused, and we appreciate the support and patience from taxpayers as well as our partners in the tax community and state revenue departments.”

The outage didn’t affect people who filed their returns before the problems started. It was also mostly invisible to taxpayers, who were still able to file their returns with software companies. The issue: tax prep companies couldn’t file the returns with the IRS during the outage. But now, these companies have already started filing the returns that were held in limbo.

The IRS doesn’t yet know what went wrong. “The IRS is continuing to examine the underlying cause of the outage . . . as well as monitoring any follow-up issues,” the IRS said in a statement. “It’s important to note that at this time this situation appears to be a hardware failure.”

The IRS hasn’t yet commented on whether any taxpayer information was lost or compromised.

Last spring, the IRS said hackers managed to access the tax files for 104,000 people and obtained transcripts that included information such as income, past refunds, dependents, mortgages, college loans, employers and more. The IRS said the thieves already had the individuals’ Social Security numbers, dates of birth, marital status and address and used other information that only the tax payer should have known to verify the identity.

Thieves used the information to fraudulently get $50 million in refunds.

This week’s outage shouldn’t have a significant effect on refunds, the IRS said. The agency said several factors affect how quickly tax refunds are processed, including fraud prevention efforts. But 90 percent of refunds are issued within 21 days after the return is accepted by the IRS.

The check the status of your refund, go to https://www.irs.gov/Refunds Additional information is available at: https://www.irs.gov/Refunds/What-to-Expect-for-Refunds-This-Year

The Florida Department of Professional Regulation encourages consumers to hire a licensed Certified Public Accountant. Check licenses at MyFloridaLicense.com or call the Customer Contact Center at 850|487-1395 before you provide personal and financial information.

Permanent link to this article: http://www.fasaccounting.com/irs-crash/

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